THE LIVING NARRATIVE
The story you tell becomes the life you live
Terms & Conditions
Sol meets with clients Tuesdays, Wednesday and Thursdays. All Private Coaching programs are scheduled 3 weeks on and one week off. The fourth week of every month is an off week, when 1:1 calls are not scheduled.
Please arrive on time for your sessions and appointments. Our time together is valuable. We want you to get as much from our time together as possible.
Appointments may not be cancelled, but we understand that life sometimes throws us curve balls. Should you need to reschedule an appointment, please give at least 48 hours notice. Asking to reschedule an appointment with less than 48 hours notice means that you missed your appointment and may lose the session, unless there is a medical emergency. Headaches, being tired, etc, are all a part of the healing process and one of the reasons for our work together.
In the event that a payment is late, you are responsible for letting Sol know the circumstances of the delay. Payment must be brought current within 7 days of the due date. If payment is not brought current, all access to the package, program, group or course you purchased will be suspended. You will still be responsible for the remaining balance.
In the event that a payment is declined, all access to the package, program, group or course you purchased will be suspended until payment is made. You will still be responsible for paying the full balance.
There are no refunds. No exceptions.
Once you submit payment, you commit yourself to the completion of the session or the coaching package you've selected, and Sol commits herself to working with you for the duration of the session or coaching package. If you have a change of heart or opt out of the session/program you've paid for, a refund will not be issued.
If you are on a payment installment plan for your coaching package, and decide to opt out before the end of your coaching package, you are responsible for completing your payment obligation in full. No exceptions.
Whole hearted commitment and investment is key to working with Sol.
In order to receive the maximum benefit from coaching, Sol requires that her clients be a good match. If any any point, she feels that you are no longer a good fit for her coaching style (ex. missed appointments, showing up late on more than one occasion, lack of motivation, negative attitude) she reserves the right to terminate the coaching relationship. If termination occurs, Sol may issue a refund for the remaining sessions, but this will be at her discretion.